Any points earned from a returned order will be deducted from your points balance.

Points are valid for 365 days from the date they are earned.

Unfortunately, points cannot be applied to orders once they have been placed.

If your order does not meet the free delivery threshold, delivery charges will apply.

You’ll receive an email notification once your friend places their order. The email will include your 20% off code.

Please contact our Customer Service team at support@weareshrine.com for assistance.

You can earn points every time you shop with us, as well as through special activities such as signing up, referring friends, or following us on social media.

Unfortunately, only one discount can be used per order. Loyalty rewards, promo codes, and other discounts cannot be combined.

Points are non-transferable and can only be used by the account holder who earned them.

Yes, you’ll need to create an account before purchasing so we can track your points.

Unfortunately, points cannot be combined across multiple accounts.

Simply log into your account - your current points balance and rewards will be displayed in your dashboard.

No limit! The more friends you refer, the more rewards you can earn.

To be eligible for your birthday points, your birthday must be at least one month after the date you provided your birthday information. This ensures our system has enough time to process and apply your reward before your special day.

We reserve the right to update or modify the program at any time, but we’ll always notify members in advance of major changes.